All residents of WCID110 will receive an insert from MOC in their final EDP bill with information about the transition and payments. All residents will also have pink door hangers on their doors at the beginning of May and receive a follow-up letter from MOC in the mail with the information again.

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For May and June, all residents will receive paper bills, even those whom have been on auto-draft or selected paperless billing with EDP. All residents will have new account numbers and will need to reset their payment information and preferences for billing after they receive their first bill.

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All bills received in May from EDP will include the new payment address for payment by mail and provide customer service numbers for phone payments or locations for in-person payments. Electronic payments are available but you will need your new MOC account number and a security code which was mailed on Friday, 5/5. If you have not received that letter, you can contact MOC through their customer service email (customerservice@municipalops.com) or call them at 281-367-5511.

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Starting May 1, 2023, any water or sewage issues can be directed to MOC by calling their general customer service number at 281-367-5511 or visit their website at www.municipalops.com.