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WCID110 Bond (water, sanitary sewer and drainage facilities), Park Bond, and Maintenance Tax Elections

Harris County Water Control and Improvement District No. 110 (the “Water District”) will hold an election on November 5, 2024, to obtain voter approval to issue bonds for water, sanitary sewer and drainage facilities and park facilities, and to obtain voter approval to increase the maintenance and operation tax to $0.25.

To see the Election Fact Sheet for these proposed initiatives, please click on the red button.

Residential Water and Sewer Service

Harris County WCID110 is proudly operated by
Municipal Operations and Consulting, Inc. (MOC).

MOC Logo
Online services for MOC

MOC Customer Portal

Spring Office

25003 Pitkin Rd., Suite D600

Spring, TX 77386

Phone: 281-367-5511

Office Hours

Monday - Thursday: 8 a.m. - 5 p.m.

Friday: 8:30 a.m. - 5 p.m.

Closed for lunch from 11 - 11:30 a.m.

Water leaks and sinkholes service from MOC

Water and Sewer Inquiries or
To Report a Water Leak
281-367-5511

Residential Water services from MOC

Set Up New Residential Service

Online and phone payments from MOC

To Pay Water Bill by Phone

346-439-7222

Electronic Water Meters

All electronic water meters have been installed throughout the District.

To find instructions on how to setup your EyeOnWater app, click on the EyeOnWater logo.

 

It is important to know that the EyeOnWater app:

  • CANNOT be activated until your meter is installed. You must have your MOC account number when creating your account.

  • Is NOT an app created, nor administered by, MOC or WCID110. Any issues or troubleshooting with the app should be handled by the EyeOnWater customer service or online assistance. WCID110 employees and MOC staff cannot assist you in issues with the app.

  • Is NOT an app to allow you to pay your water bill or report leaks or issues to MOC. If you do detect leaks or have billing questions, you must contact MOC directly at 281-367-5511 or visit the MOC website.

EyeOnWater Electronic Water Meters

CLICK ON THE IMAGE OF EYEONWATER FOR ELECTRONIC WATER METER
APP ACCOUNT SETUP INSTRUCTIONS

Some of the features you can expect are:

  • Increased visibility through analytics; the system provides proactive intelligence for optimal utility management - faster leak detection, water conservation clarity, and easier data access for users.

  • Enhanced customer service: advanced user profile and anomaly trending, combined with a consumer engagement website and smartphone/table apps, allow the customer to gain greater understanding of consumption patterns and quickly resolve or prevent customer service related issues.

  • Customer customizable dashboards to deliver information in a format you want.

  • Customer ability to set unique alert conditions to define and monitor usage and exceptions.

  • Automatic software updates.

Reporting Sinkholes

What causes sinkholes?

Sinkholes form when groundwater dissolves rocks in the ground creating a void. In our District, while this is possible, the more common issues are related to infiltration of the underground pipes. An example would be cracks in the storm and sewer pipes. When it rains, it washes out dirt into the pipes creating a void. The other issue we see is the natural settling of dirt and soil above pipes. When pipes are replaced or repaired, you cannot compact the soil because it would potentially crack the pipes. Over time, the ground will sink while it compacts itself. The solution that issue is backfilling more dirt into the depression. Whatever the issue, a dye test can be conducted by MOC to determine the exact issue and make the appropriate repairs.

Types of sinkholes

How to Report Sinkholes On Your Property

  • You notice a depression or sinkhole forming in your yard or you see a gap forming near a curb, manhole cover, or water/sewer pipe.

  • Call MOC immediately at 281-367-5511 and report the issue.

  • MOC will send a staff member to inspect and assess the issue. If needed, they can perform a dye test to see if there is infiltration into a sewer line.

  • Issue is repaired or next steps are determined.

How to Report Sinkholes On County Property

  • You notice a depression or sinkhole forming near a storm sewer...this is not WCID110.

  • Visit Precinct 3 Commissioner website and click on SERVICES and REQUEST SERVICE.

  • Provide information on the form and submit.

Residential Water Diagram

For Residential water services, WCID110 is responsible for the water mains and public water service lines that go to the water meter. The resident is responsible for all water lines from the water meter to and in the house.

If there is an issue with a water main, the main will be shut off by the District and that will impact all properties connected to the main. If there is an issue on the residential property, that is the responsibility of the resident and all expenses are the responsibility of the resident.

house-water-service-diagram.jpg

The water meter box and electronic water meter components are WCID110 District property and only District employees or representatives are allowed to access the water meter or perform any work on the meters. For inquiries related to water meters, please contact MOC, the District Operator.

Locating Your Home Shut-Off Valve

Almost every home has a main cut off valve to turn water off to your home. Your main cut off valve should be on the same side of the home as your water meter.  In some cases, it is located within the home behind a covered panel opening.   In an emergency, such as a broken line, use this valve to shut off the water to the home. If there is an emergency, you will need to act fast. It is a very good idea to locate your valve now so you can find it quickly in the event of an emergency. Be sure you have found the correct valve. Try turning it off briefly and see if all the water is off. If the valve is not working, contact a plumber to repair or replace it. Maintenance of the main cut off valve is the owner’s responsibility. Do not depend on the water meter valve to shut off your water.  It can be easily broken, or seized.  In most cases it requires a special wrench to turn. The meter is for District use ONLY. You could be charged a tamper fine for turning on or off the meter valve.

Common Valves In Residential Properties
How to Turn Off Common Valves

Tips for Lawn Care and Maintenance

Current Drought Stage: NOT CURRENTLY IN A DROUGHT CONTINGENCY STAGE

Efficient Landscape Irrigation Tips
How much should I water and mow
Mulch usage

Additional Resources for Lawn Care

Randy Lemmon: Garden Guy for Houston and the Gulf Coast

A Watering Guide for Texas Landscape

Plants for All Seasons

The Ultimate Texas Lawn Care Guide

WCID110 Annual Drinking Water Quality Report

Our Drinking Water Meets or Exceeds All Federal and State Drinking Water Requirements. This report is a summary of
the quality of the water we provide our customers. The analysis was made by using the data from the most recent U.S. Environmental Protection Agency (EPA) required testing. We hope this information helps you become more knowledgeable about what’s in your drinking water.

En Español
Este reporte incluye informacion importante sobre el agua para tomar. Para asistencia en español, favor de llamar al telefono (281) 367-5511.

Drinking Water Quality Report 4.25.24 Harris County WCID 110 2023_Page_1

Other Resources for Residents 

WCID110 Board and TXDoT Officials

District Hazard Mitigation

Learn more about what WCID110 is doing for hazard mitigation planning throughout the District.

Best Trash

Trash and Recycling

Find information about Best Trash and the services provided to the District.

Precinct 4 Constables

PRECINCT 4 CONSTABLES

Find information about our Precinct 4 Constables and other district security measures.

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